Arena Plus Gcash Withdrawal Issues: How to Fix Them

If you’ve been using Arena Plus and tried withdrawing your earnings through Gcash, only to hit a snag, you’re not alone. Many users encounter these hiccups, and knowing how to fix them can save you time and stress. I remember back in March when I was in the same boat. The frustration of seeing my balance but being unable to access it was unbearable.

First, let’s tackle the most common issue: account verification. Arena Plus requires you to verify both your Arena Plus account and your Gcash account. Without this, withdrawals can’t proceed. Account verification usually takes between 24 to 48 hours. If you haven’t received a confirmation email, check your spam folder, or try signing in to see if there’s an option to resend the verification. My buddy had this issue, and once he verified his accounts, everything went smoothly afterward.

Another common issue involves linking your Gcash account properly. Ensure that you’ve linked your Gcash account to Arena Plus following the correct steps. This linking process takes less than 10 minutes if you do it right. One of my friends linked his account incorrectly. He later discovered he had skipped a crucial step during the process. As soon as he followed the correct procedure, his problem was solved.

Internet connectivity can also be a culprit. Slow internet speeds or intermittent connections can cause transaction failures. Consider checking your speed using an internet speed test. I remember trying to withdraw my earnings while traveling, and the weak Wi-Fi signal in my hotel caused numerous headaches. As soon as I got a stable connection, my withdrawal went through in no time.

Gcash has its own set of daily and monthly withdrawal limits, which can sometimes interfere with your transactions. Gcash allows a maximum of PHP 100,000 per month for verified users. If you’ve exceeded this limit, you must wait until the following month. A colleague of mine faced this issue; once he adjusted his financial activities, his problems with withdrawals ceased.

Maintaining your Gcash app shouldn’t be overlooked. Outdated apps can have bugs that disrupt functions, including withdrawals. Ensure your Gcash app is updated to the latest version. On one occasion, I hadn’t updated my app for months. After updating it, the transaction that had previously failed instantly went through.

Arena Plus sometimes undergoes scheduled maintenance. During these periods, withdrawals and other functionalities might be temporarily disabled. Checking for any maintenance notifications before attempting a withdrawal can save you some hassle. I’ve found that these notifications usually appear on the app’s main screen or in emails sent to your registered address. The most recent downtime was just last month, which lasted about two hours.

Also, disable any ad-blocking or VPN services while attempting the transaction. These can sometimes interfere with the process. In a forum I visited, several users had noted that disabling their VPN facilitated smoother transactions. Last year, during the magnolia hotshots vs phoenix fuel masters match, I remember a fan complaining about this very issue, which later got resolved by simply disabling his VPN.

Contacting customer support is your best bet if you’re still having issues after trying the above steps. Arena Plus and Gcash both have dedicated customer service teams. Arena Plus’s customer support resolves most issues within 24 to 48 hours. Back in July, I reached out to them for a completely different issue, and they were quick to respond and very helpful.

In extreme cases, your problem may be due to a bug within the Arena Plus app itself. Reporting these bugs helps developers fix these issues. It might also be worth checking community forums or social media pages, as others might be experiencing the same problem. In May, an issue affecting thousands of users was reported on social media. Once the developers became aware, they rolled out a fix within a couple of days.

Furthermore, double-check your One-Time Password (OTP) entries. These OTPs are time-sensitive and expire within minutes, usually 60 to 90 seconds. During an earlier attempt in February, I realized that I was entering the OTP too late, causing my transaction to fail repeatedly. Timing was everything, and once I became quicker, I had no further issues.

Finally, ensure your Arena Plus balance covers the transaction cost. Brokerage fees, although minimal, can sometimes cause an insufficient funds error if not accounted for. Back in January, I overlooked the PHP 10 transaction fee once and faced this very issue. Once I accounted for the fee, my transaction went through effortlessly.